User Journey

1
CONSULTATION
  • A WEB Systems representative contacts the client to schedule a consultation.
  • During the consultation, the representative:
    • Reviews project requirements in detail.
    • Discusses project scope and timeline.
    • Answers any client questions.
2
PROPOSAL & QUOTE
  • Based on the consultation, WEB Systems creates a proposal outlining:
    • Project scope and timeline.
    • Detailed budget breakdown (including design and engineering costs).
    • Design proposal (if applicable).
  • The proposal and quote are sent to the client for review.
3
DECISION & PRE -PRODUCTION
  • Client reviews the proposal and quote.
  • Client has the option to request clarifications or modifications.
  • Upon client approval:
    • A formal agreement is signed.
    • If required, a site visit is conducted for complex projects.
    • Full engineering design is finalised and sent to the client.
4
MANUFACTURING & DELIVERY
  • WEB Systems begins manufacturing the custom system based on the approved design.
  • Client receives updates on the manufacturing progress.
  • Upon completion, WEB Systems arranges secure transportation to the client's site through their global logistics network.
5
INSTALLATION & TRAINING
  • WEB Systems' approved installer partners handle the system installation.
  • A dedicated crew is trained on system operation and proper care procedures.
6
PROJECT COMPLETION & SUPPORT
  • Client receives final handover and system documentation.
  • WEB Systems offers ongoing support services (optional, additional cost).
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